Back to the Client Portal
Back to the Client PortalLast updated: August 21, 2026
This Privacy Statement describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Get Staffed Up Client Portal, and tells You about Your privacy rights and how the law protects You.
We use Your personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Statement.
The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
For the purposes of this Privacy Statement:
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You, including but not limited to:
Because the Service is a client portal, it also displays and processes data drawn from our staffing and billing systems of record, including:
When You request a change to Your payment method, the Service does not collect Your bank or card details directly. It records Your request and triggers an agreement sent to You for electronic signature by DocuSign. The account details You enter are provided to DocuSign and passed to our finance team, not stored in the Portal.
To verify identity in connection with a payment or transaction, We may separately ask You for information such as date of birth, government-issued identification, a bank card statement, or other information linking You to an address. That information is requested outside the Portal.
Usage Data is collected automatically when using the Service. It may include information such as Your device's Internet Protocol address (IP address), browser type and version, the pages of the Service You visit, the time and date of Your visit, the time spent on those pages, page load timings, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, and the type of mobile internet browser You use.
If You consent to statistics cookies, session recordings and heat maps of Your interaction with the Portal are also collected. See Opt-out preferences.
We use cookies and similar tracking technologies to operate the Service and, where You consent, to analyze its use. You can instruct Your browser to refuse all cookies or to indicate when a cookie is being sent; however, because the Service requires You to sign in, refusing all cookies will prevent You from using it.
We use both session and persistent cookies for the purposes set out below:
Type: session and persistent cookies. Administered by: Us. Purpose: these cookies authenticate You, keep You signed in, protect forms against cross-site request forgery, hold Your session state, and route Your requests to the correct server. Without these cookies the Service cannot be provided.
Type: persistent cookies. Administered by: Us. Purpose: these cookies record whether You have accepted the use of statistics cookies in the Service.
Type: session and persistent cookies. Administered by: third parties. Purpose: spam prevention on our registration form (Google reCAPTCHA), continuity of support conversations (Zendesk) and appointment booking (Microsoft Bookings).
Type: session and persistent cookies. Administered by: third parties. Purpose: these cookies are used to understand how the Service is used and how quickly it performs. They are placed only after You consent, and You can withdraw that consent at any time.
A complete, per-cookie inventory is published on our Opt-out preferences page.
The Company may use personal data for the following purposes:
The Company will retain Your personal data only for as long as is necessary for the purposes set out in this Privacy Statement. We will retain and use Your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer.
Your information, including personal data, is processed at the Company's operating offices and in any other place where the parties involved in the processing are located. The Service is hosted in the United States. This means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.
Your consent to this Privacy Statement followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Statement.
If the Company is involved in a merger, acquisition, or asset sale, Your personal data may be transferred. We will provide notice before Your personal data is transferred and becomes subject to a different privacy policy.
Under certain circumstances, the Company may be required to disclose Your personal data if required to do so by law or in response to valid requests by public authorities.
The Company may disclose Your personal data in the good faith belief that such action is necessary to comply with a legal obligation; protect and defend the rights or property of the Company; prevent or investigate possible wrongdoing in connection with the Service; protect the personal safety of users of the Service or the public; or protect against legal liability.
The security of Your personal data is important to Us, but remember that no method of transmission over the internet or method of electronic storage is 100% secure. The Service is served over HTTPS, requires a confirmed email address to register, stores passwords only as salted hashes, and supports two-factor authentication. While We strive to use commercially acceptable means to protect Your personal data, We cannot guarantee its absolute security.
Service Providers have access to Your personal data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose. The Service Providers used by the Client Portal are:
The Service, its databases and its application logs are hosted on Microsoft Azure in the United States. Microsoft Privacy Statement
Staffing, roster, time-off and invoice data shown in the Service is retrieved from our Workday tenant. Workday Privacy Statement
Support tickets You raise through the Service, and the support widget embedded in it, are handled in Zendesk. An account is created for You in Zendesk so that You can follow Your tickets. Zendesk Privacy Notice
Your contact record is linked to our ActiveCampaign account, which manages our email contact database and automated messages. These services may also collect data concerning the date and time a message was viewed and whether You clicked links within it. Personal data collected: email address, name, custom fields. ActiveCampaign privacy policy
Registration confirmations, password resets, notifications and ticket confirmations are delivered through SendGrid. Twilio Privacy Notice
When You submit a payment method update, the request is passed through Zapier, which initiates a DocuSign agreement sent to Your email address for electronic signature. Zapier Privacy Policy · DocuSign Privacy Policy
The Schedule a Call page embeds a Microsoft Bookings calendar. The name, email address and any notes You enter when booking are processed by Microsoft on our behalf. Microsoft Privacy Statement
Our registration form is protected by Google reCAPTCHA, which analyses device and interaction signals to distinguish humans from bots. Google Privacy Statement
The services below are loaded only if You accept statistics cookies. You can withdraw that consent at any time from our Opt-out preferences page.
Google Analytics is a web analytics service offered by Google that tracks and reports traffic. You can also opt out by installing the Google Analytics opt-out browser add-on. Google Privacy & Terms
Hotjar records heat maps and session replays of how the Portal is used, so we can find and fix usability problems. Hotjar Privacy Policy · Hotjar opt-out
Pingdom measures how quickly pages load for real users. SolarWinds Privacy Notice
We may use Your personal data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt out of receiving any, or all, of these communications by following the unsubscribe link or instructions provided in any email We send, or by contacting Us. Transactional messages relating to Your Account and Your contracted services cannot be opted out of while You hold an active Account.
We do not run advertising or remarketing tags inside the Client Portal. Your activity in the Portal is not used to target advertising to You on third-party websites. Remarketing described in the privacy policy for our public website applies to that website only.
We may process personal data under the following conditions:
In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
The Company undertakes to respect the confidentiality of Your personal data and to guarantee You can exercise Your rights. You have the right, if You are within the EU, to:
Depending on where You live, You may have the right to know what personal information We collect, to request access to or deletion of that information, to request correction, to obtain a portable copy, and to opt out of the sale or sharing of personal information and of targeted advertising. We do not sell personal information for monetary consideration and we do not use Portal activity for cross-context behavioral advertising. We will not discriminate against You for exercising any of these rights. To make a request, see our Opt-out preferences page.
The Service is a business application intended for use by our clients' authorized representatives. It is not directed to anyone under the age of 18, and We do not knowingly collect personal data from children. If You believe a child has provided Us with personal data, please contact Us so We can remove it.
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the privacy policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update our Privacy Statement from time to time. We will notify You of any changes by posting the new Privacy Statement on this page, and We will let You know via email and/or a prominent notice in the Service prior to the change becoming effective, and update the "Last updated" date at the top of this Privacy Statement. Changes are effective when they are posted on this page.
If you have any questions about this Privacy Statement, You can contact us:
Get Staffed Up, LLC
13727 SW 152nd Street, Suite 1013, Miami, FL 33177
United States
Email: info@getstaffedup.com
Phone number: (800) 921-4987
Portal: https://myclientportal.getstaffedup.com
Website: https://getstaffedup.com/privacy/
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.